Excerpts from my Whitepaper - Indian Government Websites
Web serves as a medium to communicate. With spate of commercial, communication and entertainment websites it has also turned into an important medium for ‘transactions’ and ‘information sharing’.
The governance system is India is increasingly using the medium of web to share information to the public. Which was helped improve the services and transparency within the system. But within this framework there is a large need for standardization for presentation of information. Which can promote both ease of use as well as strong branding for the government?
These gaps are largely due to autonomous approaches in different bodies of the government publishing such information. As a result large amount of content published by these government bodies contain different approaches for displaying relevant content, divergent branding approaches, and usage of standards for usability and accessibility.
A study of more than 100 government websites, legislative bodies, departments, and corporate bodies have revealed large differences in dealing with the India Government Brand. Some of the large pitfalls appear to be loosely-drawn information architectures and even lower importance to standards, accessibility etc.
We look at some of these key factors which can promote better ease-of-use among these sites. These include UCD, Accessibility Guidelines, W3C Standards etc. we also look at the current branding scenario for the India brand as well as compare these with similar sites in United States and Great Britain.
The governance system is India is increasingly using the medium of web to share information to the public. Which was helped improve the services and transparency within the system. But within this framework there is a large need for standardization for presentation of information. Which can promote both ease of use as well as strong branding for the government?
These gaps are largely due to autonomous approaches in different bodies of the government publishing such information. As a result large amount of content published by these government bodies contain different approaches for displaying relevant content, divergent branding approaches, and usage of standards for usability and accessibility.
A study of more than 100 government websites, legislative bodies, departments, and corporate bodies have revealed large differences in dealing with the India Government Brand. Some of the large pitfalls appear to be loosely-drawn information architectures and even lower importance to standards, accessibility etc.
We look at some of these key factors which can promote better ease-of-use among these sites. These include UCD, Accessibility Guidelines, W3C Standards etc. we also look at the current branding scenario for the India brand as well as compare these with similar sites in United States and Great Britain.
posted by Rohan D'souza at
9:45 PM
2 Comments:
I think the Govt. websites are doing a GREAT job in terms of reducing paperwork, hassles, etc. They work fine and are really useful.
If only the government could make the real-time visits to their offices as convenient! Guess that'll only happen after e-Bribe functionality is introduced on the websites! :)
By
Anonymous, at 11:54 PM
I think e-bribes is a great idea, people wont be able to catch you on-camera atleast.
About Better Government Office. Thats happening too. I remember walking into a Registration office in Pune. To get my Rent Agreement filed. Guess what i was only one in the line. I was swifty taken to the counter where my fingerprints were recorded by some digital machine, next my photograph was taken on the spot and fed right into the computer. That dint end there, they took my entire document and scanned the whole stuff through some amazing workoholic machine. I was out of the office in 15 minutes flat.
The software has been developed by CDAC and has marathi everywhere. I was left speechless.
I can now retrieve details of my document by just giving my name, or the registration no.
How Cool is that !!!
By
Rohan D'souza, at 2:23 AM
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